Process

From first idea to always-on.

How we take a new GoChamie system from concept to production. Built for products that cannot afford to fail when they go live. Predictable cadence, measurable milestones, no theatre.

01

Discovery

2-3 weeks

We map the human behavior a new system needs to support, then translate it into a technical scope.

  • Stakeholder interviews across product, engineering, compliance, and operations.
  • Behavioral mapping: every user action that crosses the system.
  • Constraint inventory: regulatory, financial, organizational.
  • Risk register with severity-weighted mitigations.
  • Architectural blueprint approved by engineering leadership before phase 2 begins.
02

Architecture

3-4 weeks

We design the system. Data model, service boundaries, regional layout, failure modes.

  • System design doc: every service, data flow, and API contract.
  • Data model: entities, relationships, retention, consent.
  • Deployment topology: regions, failover, blast radius.
  • Failure modes worked through: latency, partition, abuse, regulatory.
  • Architectural review session with our engineering leadership.
03

Build

8-16 weeks

Two-week iterations against the approved architecture. Demo every Friday.

  • Disciplined sprint cadence with weekly check-ins and Friday demos.
  • Working software running in our staging environment from week three onward.
  • Test coverage targeted at 80%+ with mutation testing on critical paths.
  • Operational runbook drafted in parallel, not after.
  • Continuous deployment to staging; production gated until phase 4.
04

Hardening

2-4 weeks

Load testing, chaos drills, security audit, regulatory review.

  • Synthetic load to 3-5x expected peak, including failure injection.
  • Chaos drills: region loss, dependency outage, traffic spike.
  • External security audit and penetration test.
  • Regulatory review against the constraints captured in discovery.
  • Go/no-go decision with engineering leadership before production cutover.
05

Scale

Ongoing

Production operation, on-call rotation, quarterly system releases.

  • 24/7 on-call covered by the team that built the system.
  • SLO dashboards reviewed weekly by the team that built the system.
  • Quarterly system releases bundling improvements and dependency upgrades.
  • Annual architecture review and renewed roadmap.
  • Operational ownership stays in-house: on call, accountable, and improving.
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